The Leasing OS for Luxury Multifamily

Designed for large luxury properties in NYC, Arch streamlines every step of the leasing process—from first inquiry to signed lease—into a single, elegant platform.

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All-in-One Leasing Platform

Built for High-Performance Multifamily Teams

Manage lead communications, tours, screenings, and leases — all in one place.

Unified Messaging
Every lead conversation — Zillow, StreetEasy, email, SMS — all threaded into a single view your team can share.
Smart Tour Scheduling
24/7 self-scheduling and agent assignment that turns web traffic into qualified tours — without the back-and-forth.
Applications & Screening
Applicants can submit documents, complete screenings, and sign digitally — all from your branded portal.
Leasing Intelligence
Measure what matters — see conversion rates by agent, channel, and building to optimize performance and reduce vacancy.

Tour Scheduling Made Easy

Convert Leads Without Lifting a Finger

Let prospects schedule viewings on your site, get assigned to the right agent, and receive reminders—all without a single email.

24/7 Self-Scheduling.
Let prospects book tours anytime, directly from your website—no agent coordination required.
Smart Agent Routing.
Automatically assign tours based on building, unit, and agent availability to avoid double bookings.
No-Show Reduction.
Built-in confirmations and automated reminders dramatically cut no-shows and late arrivals.
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Seamless Collaboration

Unified Team Inbox

Centralize all lead communication—Zillow, StreetEasy, emails, texts, and notes—into one shared inbox for your entire leasing team.

Smart Threads.
Automatically link every inquiry, reply, and internal note into a single thread per lead—no more scattered conversations.
Multi-Channel Sync.
Zillow, email, SMS, and phone calls all show up in one place, giving agents full context at every touchpoint.
AI Response Suggestions.
Save time with message drafts and reminders powered by AI—tailored to your team’s tone and past interactions.
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Modern Leasing, Built-In

Screenings without the Headaches

Arch makes it easy for applicants to select a unit, upload documents, e-sign disclosures, and pay—all in one branded, mobile-first flow.

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Everything in One Place.
From selecting a unit to signing forms and uploading ID, tenants complete the entire application without ever leaving the portal.
Document uploads
Collect drivers licenses, pay stubs, pet records, and more—cleanly organized and easy to review.
E-Signatures
Require tenants to sign W-9s, affidavits, pet agreements, and legal disclosures directly in the portal.
Custom Forms & Fields
Add required questions, attach PDFs, define custom fields—no development needed.
Integrated Screening
Collect the right data for background and credit checks via your preferred provider.
Pet Compliance
Require vaccination uploads, breed declarations, and signed affidavits.

Pricing for Property Managers

We tailor pricing to the scale and complexity of your operations — whether you manage one building or an entire portfolio.

Multifamily

We work with property managers of large luxury buildings to define the right product configuration — from self-scheduling and lead communications to custom forms, e-signatures, and reporting. Pricing is based on unit count, features, and portfolio size.

Common Inclusions

  • Team Calendar & Scheduling
  • Shared Team Messaging Inbox
  • Application Portal & Screenings
  • Leasing Funnel Analytics

Let’s configure the right setup for your portfolio

Contact us

We work with large, multifamily property managers

Frequently asked questions

Have a different question and can’t find the answer you’re looking for? Reach out to our team by sending us an email and we’ll get back to you as soon as we can.

What is Arch?
Arch is an integrated leasing platform for luxury multifamily properties that combines scheduling, lead communications, applications, and reporting in one system.
Can we use just parts of the platform?
Yes. Arch is modular—you can use it for scheduling, applications, messaging, or all of the above. We’ll scope it to match your current workflow.
Does Arch integrate with our existing systems?
We support integrations with PMS tools, email systems, calendar providers, and screening partners. Our team will work with you to connect what matters.
How customizable is the application portal?
You control which documents are required, which forms are shown, and what compliance disclosures need to be signed. You can even require pet screenings or language-specific flows.
What reporting is available?
Arch gives you real-time visibility into your leasing funnel—from lead source performance to agent conversion rates, no-show tracking, and marketing ROI.
What does onboarding involve?
We'll walk you through setup based on your team's size, process, and integration needs. For most teams, onboarding takes 1–2 weeks, depending on portfolio complexity.

Unlock a Smarter Leasing Workflow

Arch helps property managers automate scheduling, centralize communications, and simplify applications—all in one platform built for high-performance leasing teams.